Return Policy
Return Window
- Customers have 14 days (2 weeks) from delivery to initiate a return.
- Returns requested after this period will not be accepted.
Return Conditions
- Items must be returned in their original condition, including packaging, tags, and accessories.
- Products showing excessive wear, damage, or alteration may be declined during the evaluation process.
Return Shipping
- Customers are responsible for all return shipping costs.
- We recommend using a trackable method. Voyguard LLC is not liable for returns lost in transit.
Evaluation & Refunds
- All returns undergo a thorough evaluation once received.
- If approved, refunds are issued to the original payment method within 5–7 business days.
- If declined, items may be shipped back at the customer’s expense.
Non-Returnable Items
- Final sale / clearance items.
- Items specifically marked as “non-returnable.”