Privacy Policy

Collection of Information

Personally Identifiable Information: Voyguard LLC ("Company," "we," "us," or "our") collects certain personally identifiable information ("PII") including, but not limited to, full legal name, electronic mail address, physical mailing address, and payment card information in connection with transaction processing and order fulfillment.
Account Credentials: In the event that you elect to establish an account with the Company, we shall collect and maintain username credentials, encrypted password data, and user preference configurations.
Technical and Usage Data: The Company automatically collects technical information pertaining to your device and browsing activities, including but not limited to Internet Protocol (IP) addresses, browser type and version, device identifiers, operating system specifications, and clickstream data regarding pages accessed within our digital properties.
Tracking Technologies: We deploy cookies, web beacons, and similar tracking technologies to facilitate enhanced user experience, session management, and analytical assessment of site traffic patterns and user behavior.

To process, fulfill, and deliver orders placed through our platform, including coordination with third-party logistics providers and customer service operations.
To transmit transactional communications including order confirmations, shipping notifications, delivery status updates, and other material correspondence related to your purchases.
To conduct ongoing evaluation and enhancement of our website functionality, product offerings, and service delivery based upon aggregated user data and behavioral analytics.
To implement fraud prevention measures, maintain platform security, and ensure compliance with applicable legal and regulatory requirements.
To deliver promotional materials, marketing communications, and commercial advertisements, subject to your right to opt-out of such communications at any time pursuant to the mechanisms provided herein.

Service Providers and Vendors: We may disclose your information to third-party service providers, contractors, and agents who perform services on our behalf, including but not limited to payment processing entities, shipping carriers, and technology infrastructure providers, under contractual obligations of confidentiality.
Legal Compliance and Protection: We reserve the right to disclose your information when required by law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.
Corporate Transactions: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding, your information may be transferred or assigned to the successor entity as part of such transaction.
No Sale of Personal Data: The Company does not sell, rent, or otherwise monetize your personally identifiable information to unaffiliated third parties for their independent marketing purposes.

The Company implements commercially reasonable administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction.
Payment card information is encrypted during transmission using Secure Socket Layer (SSL) technology and is processed exclusively through Authorize.net, a third-party Payment Card Industry Data Security Standard (PCI DSS) compliant payment gateway. The Company does not handle, process, or store any credit card information on its servers.
All payment transactions are conducted directly through Authorize.net's secure infrastructure, and payment card data is subject to Authorize.net's privacy policy and security practices.
Notwithstanding our security efforts, no data transmission over the Internet or electronic storage system can be guaranteed to be absolutely secure. The Company disclaims liability for unauthorized access resulting from circumstances beyond our reasonable control.

The Company retains your personal information for the duration necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Transactional records, order history, and payment information may be retained for extended periods as necessary for accounting purposes, tax compliance, warranty administration, and resolution of disputes or legal claims.

The Company reserves the right to modify, amend, or update this Privacy Policy at any time and for any reason, in its sole discretion.
Material changes to this Privacy Policy shall be communicated by posting the revised policy on this page with an updated effective date. Continued use of our services following such modifications constitutes acceptance of the revised terms.
We encourage you to review this Privacy Policy periodically to remain informed of our information practices.

For inquiries, requests, or concerns regarding this Privacy Policy or our data handling practices, you may contact the Company through the designated communication channels available on our website or via our customer support infrastructure.